The Channelplay Helpdesk provides help for the following issues

  • HR Helpdesk
    • The HR Helpdesk provides help related to HR operations such as employee joining, leaves, payroll & payslips, PF & ESI, claims and employee exit etc. A request can be sent to the HR helpdesk by writing to hr-helpdesk@channelplay.in
  • Admin Helpdesk
    • The Admin Helpdesk provides help related to assets, telecom connections and company infrastructure. A request can be sent to the Admin helpdesk by writing to admin-helpdesk@channelplay.in
  • Claims Helpdesk
    • The Claims Helpdesk provides help related to your expense reimbursement claims, freelancer payments or vendor payment requests. A request can be sent to the Claims helpdesk by writing to claims-helpdesk@channelplay.in
  • IT Helpdesk
    • The IT Helpdesk provides help related to Computers and Laptops, Software Installations such as Windows, MS Office and Antiviruses etc. and Office Internet connections. A request can be sent to the IT helpdesk by writing to it-helpdesk@channelplay.in
  • 1Channel Helpdesk
    • The 1Channel Helpdesk provides help related to 1Channel, our retail marketing management system. A request can be sent to the 1Channel Helpdesk by writing to 1channel-helpdesk@channelplay.in
  • 1Office Helpdesk
    • The 1Office Helpdesk provides help related to 1Office, our internal process management system. A request can be sent to the 1Office Helpdesk by writing to 1office-helpdesk@channelplay.in
  • Mystery Shopping & Audit Helpdesk
    • The MSA Helpdesk provides help to Mystery Shoppers and freelancers for issues related to their work, or for issues related to the Mystery Shopping Portals of Channelplay. A request can be sent to the 1Office Helpdesk by writing to msa-helpdesk@channelplay.in

All Helpdesks can also also be contacted by visiting the Channelplay Help Portal at http://help.channelplay.in and creating a support ticket.