• After approval:
    • Download the cover note
    • Take a print out of the cover note and the mailing slip.
    • Seal the envelope with print outs and all supporting documents
    • Paste the mailing slip having Claim Code No. and Channelplay corporate office address on the envelope and courier it

  • All claims received are entered in 1Office by the receptionist with Claim Code No. mentioned on the mailing slip

  • Claim envelopes remain unopened by Admin team and are transferred to Finance Team

  • On screen status of claim changes from Approved to Received

  • Timeline: The cover note along with the supporting documents should reach the Channelplay Head Office within 5 days of PM approval.
  • All claims couriers are to be received on the same day of the hard copies and cover note reaching the Admin Team